Your computer slows down. You get a virus warning.
A popup won’t go away. You don’t know who to call.

Elevated Tech Support is a Louisville-based IT company run by a real local professional — not a big-box store, not a call center. Whether you need protection for your home computer or managed IT support for your business, we handle it personally.

Protect My Home Computer Get IT Support for My Business

⭐⭐⭐⭐⭐ Rated 5.0 on Google  ·  See reviews →

Who We Help

For Home Users

From $15/mo
  • 24/7 computer monitoring
  • Virus & malware protection
  • Automatic security patches
  • Remote help when you need it
  • 30-day free trial — no contract
Protect My Home Computer →

For Small Businesses

From $100/mo
  • Managed IT & 24/7 monitoring
  • Microsoft 365 management
  • Endpoint security & EDR
  • Priority helpdesk support
  • 30-day money-back guarantee
Get IT Support for My Business →

Our Services

Managed IT Services & Monitoring for your Business

24/7 Infrastructure Monitoring with a focus on security and scalability.

Residential Computer Monitoring & Remote Assistance

Proactive Computer Monitoring and security patching. Let us worry about the tech, while you focus on other things.

IT Service Consulting

Responsive, professional industry experience and knowledge tailored to your organization.

Meet the Founder

Founder Photo

Jonathan Graves

Jonathan is the founder of Elevated Tech Support, bringing over a decade of IT leadership and enterprise experience. His background includes network and security operations supporting over 30,000 users across global locations — spanning large enterprise infrastructure, higher education, and fast-paced healthcare environments. He started Elevated Tech Support to bring that same level of expertise directly to Louisville families and small businesses. When you call, you reach Jonathan — not a call center.

Areas We Serve

Elevated Tech Support provides home computer protection and IT support across the Louisville metro area, including dedicated coverage for:

Computer Support — Fern Creek, KY

Virus removal, monitoring, and remote tech help for Fern Creek residents.

Computer Support — Jeffersontown, KY

Home computer protection and IT support for J-Town homeowners.

Computer Support — Middletown, KY

Proactive monitoring, virus protection, and remote help for Middletown families.

Computer Support — St. Matthews, KY

Local IT support and home computer protection for St. Matthews residents.

Computer Support — Prospect, KY

Trusted computer support and security monitoring for Prospect homeowners.

Computer Help & Resources

Free guides from a Louisville IT professional to help you keep your computer running safely and smoothly:

Why Computers Slow Down (And How to Fix It)

The most common reasons home computers slow down and what you can do about each one.

5 Signs Your Computer Has a Virus

Most people don't know their computer is infected until the damage is done. Here's what to watch for.

View all resources →

Contact Us