Elevated Tech Support protects your brokerage from wire fraud, keeps your agents connected from anywhere, and makes sure your CRM and transaction software just work. Local, responsive, and fluent in real estate — not generic office IT.
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The #1 Threat Targeting Real Estate
Here’s how it works: an attacker compromises or spoofs your email. They intercept a closing communication and send the buyer modified wire instructions — your name on the email, your signature block, the right property address. The buyer wires their down payment to a criminal’s account. By the time anyone realizes what happened, the money is gone. The FBI has documented this in hundreds of millions of dollars of losses annually, and recovery is almost never possible.
Every brokerage is a target because every brokerage handles closings. The difference is whether your email infrastructure makes it easy to spoof your domain — or impossible.
What We Do
Email authentication (SPF, DKIM, DMARC) so your domain can't be spoofed, combined with staff training on how to spot wire instruction fraud before money moves.
1099 agents working from phones and personal laptops are your biggest security gap. We manage endpoints so a lost phone doesn't become a data breach.
Agents need MLS, CRM, and transaction software from anywhere. We ensure that access is secured — not a vulnerability waiting to happen.
Follow Up Boss, kvCORE, Chime, Dotloop, SkySlope — we know how these platforms work together. When something breaks mid-deal, we understand the stakes.
Deals don't respect business hours. We monitor your systems around the clock and prioritize anything that threatens an active closing.
Multi-factor authentication, advanced threat filtering, and ongoing monitoring on every email account — because one click on the wrong email is how brokerages lose closings.
Transaction files, client PII, and earnest money records backed up, encrypted, and recoverable. Because regulators and E&O insurers will ask.
New agent joins? Existing agent leaves? We provision and revoke access to every platform consistently — no lingering credentials from former agents.
Why We’re Different
Jonathan operates Graves Rental Properties LLC. He personally uses TenantCloud, understands closing timelines, and knows what a bad rental software day feels like. This isn't generic office IT.
Dotloop, SkySlope, kvCORE, Follow Up Boss, MLS integrations — we reference your software by name because we've supported it. Not "we'll figure out your systems."
You reach Jonathan directly. Fast response on urgent support matters — not a ticketing system when an agent is trying to close at 5pm on a Friday.
Local presence for on-site when needed. Not a national MSP managing you remotely from a state away with no understanding of your market.
What Clients Say
“I highly recommend Elevated Tech for IT support and computer security needs. Professional, knowledgeable, responsive, and easy to work with. Great option for small businesses or homeowners needing reliable tech help!”
“Elevated Tech Support provides the best all around support for any of your tech needs. They stand apart by providing a personal level of direct support with knowledgeable and friendly staff.”
“The knowledge that Elevated Tech was able to provide was incredibly valuable. The advice and guidance I was given was second to none. Could not recommend them enough.”
Common Questions
Remote agents are actually the highest-risk configuration: personal devices, unsecured home WiFi, and shared credentials across platforms. We manage email security, device posture, MFA enforcement, and secure access to your CRM and transaction software — whether your agents are in the office or in their cars.
A 5-agent brokerage represents millions of dollars in annual transaction volume and holds client PII, banking routing information, and earnest money instructions. That's not "too small to be a target" — that's exactly the profile attackers look for because smaller operations are assumed to be less protected.
Three layers: (1) email authentication so your domain can't be spoofed by attackers sending fake wire instructions, (2) staff training so agents know exactly what a fraudulent request looks like, and (3) ongoing monitoring of email accounts for indicators that an account has been compromised before a closing.
We support Follow Up Boss, kvCORE, Chime, Dotloop, SkySlope, AppFolio, and Buildium among others. If you use something different, ask us — we'll be honest about our familiarity with it.
Urgency matters when there's a closing at stake. Active deal support is prioritized — not put in a queue behind routine tasks.
Who You’re Working With
Jonathan founded Elevated Tech Support after more than a decade managing enterprise IT, and he personally operates Graves Rental Properties LLC — so he understands real estate software, closing timelines, and what a bad tech day looks like in the middle of a deal. He brings both perspectives when supporting brokerages and property management companies.
When you call, you reach Jonathan directly — not a tier-one helpdesk that doesn’t know what Dotloop is.
15-minute call. We’ll walk through exactly where your brokerage’s email and device security stands today — no obligation.
Schedule My Free Security Review